PRODUCTION & SHIPPING

PACKAGING

All orders are nicely wrapped and ready for gift giving.

Is your gift going directly to the recipient? Let me know at checkout if you would like to include a note in your package. It will be handwritten and included for an extra personal touch.

Don't worry. Pricing details are never included in the packages.

PRODUCTION TIMEFRAMES

Estimated production times are noted below. This does not include time in transit.

Non-Personalized Items	3 Business Days*
Personalized Items	8 Business Days*
Orders With Rush Production Upgrade	3 Business Days*

*Production runs Monday - Friday. The studio is closed on weekends and national holidays. They do not factor into production times.

Production times are subject to change in the months leading up to Christmas and Mother's Day.

We also occasionally take vacations to regain our sanity. As a family business, this stops production for a few days. Receive warning about these blackout dates by signing up for the newsletter or following Scripted Jewelry on social media!

__________________________________________________________________________

HOLIDAY CUTOFFS

For delivery prior to the following, please place your order by the dates indicated. Orders placed after the following dates can not be guaranteed before the holidays.

Valentines Day (February 14th) without rush upgrade	January 30th
Valentines Day (February 14th) with rush upgrade	February 6th
Mother's Day (May 12th) without rush upgrade	April 25th
Mother's Day (May 12th) with rush upgrade fees	May 3rd

*I highly recommend selecting USPS Priority Mail at checkout. First Class mail may not make it to your destination in time during the seasonal rush.

__________________________________________________________________________

SHIPPING TIMEFRAMES

First Class Mail	3 - 7 DAYS*
Priority Mail	2 - 3 DAYS*
USPS Express	1 - 2 DAYS*
UPS Second Day Air	2 DAYS*
International Priority	6 - 10 DAYS*
International First Class	10 -14 DAYS*

*These shipping times are business day estimates, based on information from the postal services.

Once I dispatch your item, I have no influence over shipping times. From this point, it is the responsibility of the postal services to deliver your package. If your package has been delayed, please contact the postal service directly with your tracking number.

__________________________________________________________________________

LOST PACKAGES

If your package is not marked as delivered within 30 days from dispatch, then it is considered lost - and in this case I will refund or replace your item.

Please ensure that the address on your order is correct and is a secure location for delivery. All packages are sent with tracking and I cannot offer refunds for packages that have been delivered to the correct address, but which have been lost or stolen before being collected by the intended recipient.

__________________________________________________________________________

INTERNATIONAL SHIPPING

International customers are responsible for international duties & taxes if any. Shipping time of international orders in rare occasions can vary hugely due to hold-up at customs. Therefore, for items shipped to addresses outside of the US, please consider these factors before placing your order to avoid disappointment.

__________________________________________________________________________

LOCAL PICKUP

I love meeting my customers in person! Unfortunately due to time constraints, I can no longer accommodate pick up requests. All orders must be placed online through ScriptedJewelry.com. This helps keep things organized. If you'd really like to meet me, please sign up for the newsletter to see if I'll be doing any shows near you!