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RETURN POLICY

 

Can I cancel my order? 

Orders can be cancelled with a full refund up to 12 hours after the order was placed. After this grace period, production has begun and cancellation will only be accepted on a case-by-case basis with a cancellation fee commensurate to the amount of work done. 

 

What’s your return policy?

Because  of the custom nature of our product, we do not offer returns and exchanges.If there’s something wrong with your order or it arrived damaged, please let us know by contacting us at Hello@ScriptedJewelry.com.  

 

Can I exchange an item for a different size?

We offer complimentary re-sizing on all orders. To request a service order, click here.

 

 Orders come with a 90 day warranty on damage and a lifetime re-finishing / re-sizing guarantee.