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WARRANTY

 

Scripted Jewelry uses high quality materials that, with proper care, stand the test of time.

All items from Scripted Jewelry come with a Lifetime Refinishing/ Resizing Guarantee and a 90 day warranty on damage.

 

LIFETIME REFINISHING*

Pieces sent back for refinish will have light scratches removed.

They will be polished.

Components will be checked and tightened.

Items originally ordered as 14Kt gold plated will be re-plated. 

 

LIFETIME RESIZING*

Rings and bracelets are eligible for complimentary size adjustment.

During the adjustment, items will also be refinished.

 

*There is never a fee on labor for these services, but we ask you remit the cost of shipping to and from the studio. 

 

REPAIR

If anything goes wrong with your piece within 90 days of delivery, we are happy to repair or replace it at no charge to you.

 There are many things that can happen to your jewelry that we are unable to control (pulling from pets/children, exposure to harsh chemicals, etc). After the 90 day period, there will be a minimal fee to replace broken/loosened components. Please reach out below for a repair quote.

 

*Warranty does not cover incidents of loss or theft.

*All service orders take approximately 5 business days (not including shipping time).

 

CLICK HERE TO START YOUR SERVICE ORDER