WARRANTY & RESIZING
Scripted Jewelry uses high quality materials that have proven to stand the test of time with proper care. All items from Scripted Jewelry come with a Lifetime Refinishing and Resizing Guarantee and a 90 day warranty on damage.
Pieces sent back for refinish will have light scratches removed. They will be polished and re-plated (items originally ordered as 14Kt gold plated). All components will be checked and tightened. There is never a fee for this service, but I do ask you remit the cost of shipping.
Doesn’t fit well? Send your item in for a complimentary size adjustment. There is never a fee for this service, but I do ask you remit the cost of shipping.
If anything goes wrong with your piece within 90 days of delivery, I am happy to repair or replace it at no charge to you.* Please contact me below to receive a return shipping label.
*Please note, this does not include loss or theft.
There are many things that can happen to your jewelry that I are unable to control (pulling from pets/children, exposure to harsh chemicals, etc). After the 90 day period, there will be a minimal fee to replace broken/loosened components. This exact cost is figured on a case-by-case basis. Please reach out below for a repair quote.
Upon receipt back in studio, all refinishing, resizing and repairs take approximately 10 business days for service.