Service & Warranty

All orders come with a lifetime refinishing guarantee.

If anything goes wrong with your piece within 90 days of delivery, I am happy to repair or replace it at no charge to you.

There are many things that can happen to your jewelry that I am unable to control (pulling from pets/children, exposure to harsh chemicals, etc). After the 90 day period, there will be a fee to replace broken/loosened components. 

Warranty does not cover incidents of loss or theft.

COMPLIMENTARY REFINISHING*

Pieces sent back for refinishing will 

Have light scratches removed

Be polished

Components will be checked and tightened

Be re-plated (if originally ordered as 14Kt Gold plated)

Refinishing will not deepen the engraving on highly worn pieces

COMPLIMENTARY RESIZING*

Select rings and bracelet styles are eligible for complimentary size adjustment. 

During the sizing, your item will also be refinished.

*There is never a fee for labor on refinishing or resizing services. I do ask that you remit the cost of shipping to and from the studio. This averages approximately $8 total for standard shipping speeds within the US.

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