All orders come with a lifetime refinishing guarantee.
If anything goes wrong with your piece within 90 days of delivery, I am happy to repair or replace it at no charge to you.
There are many things that can happen to your jewelry that I am unable to control (pulling from pets/children, exposure to harsh chemicals, etc). After the 90 day period, there will be a fee to replace broken/loosened components.
Warranty does not cover incidents of loss or theft.
Pieces sent back for refinishing will
Have light scratches removed
Components will be checked and tightened
Be re-plated (if originally ordered as 14Kt Gold plated)
Refinishing will not deepen the engraving on highly worn pieces
Select rings and bracelet styles are eligible for complimentary size adjustment.
During the sizing, your item will also be refinished.
*There is never a fee for labor on refinishing or resizing services. I do ask that you remit the cost of shipping to and from the studio. This averages approximately $8 total for standard shipping speeds within the US.